Implementation Of Bureaucracy Simple Policy In Improving The Bureaucracy Reform Index The Government Of The City Of Salatiga
DOI:
https://doi.org/10.51601/ijersc.v3i4.425Keywords:
Bureaucratic Simplification Policy, Bureaucratic Reform Index.Abstract
The targets of the Salatiga City Government Bureaucratic Reform are adjusted to the development targets of the
state apparatus sub-sector, as stated in Presidential Regulation Number 18 of 2020 concerning the 2020-2024
National Medium-Term Development Plan (RPJMN), namely: a clean and accountable bureaucracy; capable
bureaucracy; and excellent public service. This research uses the descriptive qualitative method. Qualitative
research is research where the researcher is placed as a key instrument, the data collection technique is carried
out by combining and analyzing the data and is inductive in nature. This research will use an inductive mindset,
namely, the researcher goes into the field, studies a process of discovery which is a fact or event, and then
records it. , analyze with a phenomenological approach then interpret and report and draw conclusions from
the process.The result of his research was that the Mayor of Salatiga requested that the implementation of
Bureaucratic Reform be followed up immediately. Digital signatures are expected to encourage effective and
efficient bureaucratic processes. Public service problems include people's dissatisfaction with the time, cost,
and method of service. The implementation of Bureaucratic Reform covers eight areas of change. In Salatiga,
there are several assessment indices that have decreased in 2021. "No less important is how to use one data to
synergize with each other," is the application of digital signatures to ensure the authenticity and transparency of
documents. Digital signatures are expected to encourage effective and efficient bureaucratic processes, without
reducing the accountability factor for document changes that occur. The mayor said the bureaucratic flow is
getting better so that public services can be of higher quality.
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