Human Resources Management at the National Public Sector in Cambodia: Focus on HR Professionals in Decision Making
DOI:
10.51601/ijersc.v7i5.1108Published:
2026-10-19Downloads
Abstract
The issue this study addresses is how the lack of formal decision-making standards created especially for human resource (HR) management can lead HR professionals to make choices that are not only expensive for administration but also raise their own risk and liability. The goal of this qualitative study using a case study was to examine how the lack of formal decision-making standards created especially for human resource management can lead HR professionals to make choices that can increase their personal risk and liability as well as the financial and perceptual costs to the organizations they work for. Furthermore, the goal of this research project was to provide fresh insights into the decision-making process in the field of human resources management. This qualitative case study investigated the perspectives and experiences of HR specialists employed by the Ministry of Cult and Religion in Cambodia. Participating human resources leaders and experts represented a range of decision-making responsibilities. The study’s findings shed light on the primarily detrimental effects, consequences, and outcomes that HR professionals perceive and encounter as a result of the lack of formal decision-making standards created especially for HR management. Based on perceptions or experiences, an analysis of the data gathered from participants regarding the actual decisions made as a result of the lack of formal decision-making criteria for the management of human resources revealed evidence linking the lack of formal criteria to primarily negative impacts, effects, and outcomes. In order to create a formal decision-making process that includes criteria specifically created for the management of human resources in order to achieve results that reduce cost, mitigate liability, and avoid risk, such evidence through participant claims featured personal and organizational results that could be further studied against the backdrop of existing literature, albeit limited.
Keywords:
Human resource management;National public sector;Decision making HR professionals;CambodiaReferences
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